Stop losing money on returns

Reduce return losses, detect fraud, and keep merchants selling. Protection built for e-commerce.
Claims managed end-to-end by Assurekit
500k+ claims & benefits delivered
Used by leading merchant and payment platforms
Claims managed end-to-end by Assurekit
Trusted by India’s leading digital networks
Problems

Returns don't have to mean lost revenue

Returns drain profit margins

Shipping, restocking, and product loss add up fast. Without protection, returns become a costly burden instead of a service opportunity.

Manual processes kill efficiency

Hours wasted on tracking requests, processing refunds, and handling disputes. Time better spent growing your business.

Strict policies lose customers

Complicated returns drive shoppers to competitors. One bad experience means they never come back.
Covers

Protection that matches real return challenges

Inventory in motion

Coverage while products travel back through the supply chain.

Covers
Lost during transit
Damage during  transit
Theft during transit

RTO Protection Shield

Protection against failed and refused deliveries.

Covers
Unavailability of the customer
Non acceptance of order by customer
Recipient unavailable to receive delivery
Issues with size and fit

Returns protection

Coverage for financial exposure after the product comes back.

Covers
Return shipping cost coverage
Restocking and processing fee protection
Product depreciation coverage
Return fraud and abuse protection
GTM Playbook

Take the risk out of every purchase

From idea to launch, we act as your team handling complexity so you can focus on growth.
01

Add us to your purchase stack

We analyse your return and fraud patterns and help you manage risk across the full journey. You pay a fixed cost. We handle the rest.
02

Launch across the full lifecycle

Protection covers the entire purchase journey, from pre-dispatch fraud to post-delivery returns, exchanges, and disputes. Your margins stay intact while your customers get a better experience.
03

Scale across categories

Expand to new product lines. Refine for loyal segments. You focus on growth, we handle the risk.
why us

The Assurekit Advantage

Get started

Save more on return

Recover value from returns through protected logistics, funded exchanges, and reduced leakage without adding friction to checkout.

Increase customer loyalty

Offer flexible, shopper-friendly return policies backed by protection, not restrictive rules.

Boost customer confidence

Approve more orders and reduce hesitation by protecting high-risk scenarios at the point of purchase.
Coverage

Protection across your entire catalog

Beauty and Personal Care

Returns caused by shade mismatch, damaged packaging, and transit issues.

~ 20%

RTOs and Returns

Electronic Devices

Returns caused by transit damage, DOA units, buyer remorse, and delivery failures.

~ 22%

RTOs and Returns

Bags and Luggage

Fit, size expectation gaps, and handling damage lead to frequent returns and RTOs.

~ 23%

RTOs and Returns

Home Appliances

Bulky logistics, installation issues, and transit damage increase return complexity and cost.

~ 19%

RTOs and Returns

Fashion and Accessories

Size, fit, and style mismatch create the highest return volatility across categories.

~ 25-40%

RTOs and Returns

Health and Wellness

Lower return rates, with returns mainly due to transit damage, leakage, or delivery failures.

~ 5-8%

RTOs and Returns
Claims and benefits

Protection that shows up when it matters.

We handle claims end-to-end and back up your team on the front line. Clear process, fast resolution, real human support when it counts.
Easy to file
Smart automation
Real human support
Fully compliant